Shipping policy

SHIPPING POLICY

Thank you for visiting and shopping at AlloyArt. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-7 business days. Please note: Our custom metal signs are made-to-order and ship directly from our trusted manufacturing partner to ensure the highest quality for your personalized products. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

Shipping costs are calculated based on your location and the size of your order at checkout.

Delivery times begin after the processing period and may vary depending on your location. Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

AlloyArt is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

AlloyArt is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us immediately at contact@alloyart.com and we will work with our shipping partner to resolve the issue.

Please save all packaging materials and damaged goods before contacting us, as photos may be required for claims.

International Shipping Policy

We currently ship within the United States only. International shipping may be available in the future - please contact us for updates.

Returns & Exchanges

For information about returns and exchanges, please see our Return Policy.

Questions?

If you have any questions concerning our shipping policy, please contact us at:

• Email: contact@alloyart.com
• Contact page: [alloyart.myshopify.com/pages/contact]

This policy was last updated on March 17, 2026.